Terms of Service

These Terms of Service ("Terms") govern your use of Tales Buddy's website and services. By accessing or using our service, you agree to be bound by these Terms.

1. Definitions

• "We," "us," or "our" refers to Tales Buddy and its operators
• "You" or "user" refers to the individual accessing or using our service
• "Service" refers to Tales Buddy's personalized story generation platform
• "Content" refers to stories, text, images, and other materials available through our service

2. Acceptance of Terms

By creating an account, using our service, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our service.

3. Account Registration

• You must be at least 18 years old to create an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information during registration
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account

4. Use of Service

Permitted Use

You may use our service to:

• Create personalized stories for children
• View and share generated stories with family members
• Purchase premium story features and content
• Access and manage your account and preferences

Prohibited Use

You agree NOT to:

• Use the service for any illegal or unauthorized purpose
• Violate any laws or regulations in your jurisdiction
• Infringe upon intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Resell or redistribute our content without permission
• Use automated systems to access the service (scraping, bots)
• Interfere with or disrupt the service's operation

5. Payment and Billing

• All payments are processed securely through Razorpay
• Prices are displayed in Indian Rupees (INR) unless otherwise stated
• All sales are final unless otherwise stated
• We reserve the right to change prices at any time
• Refunds are subject to our Refund & Cancellation Policy
• You agree to provide accurate payment information

6. Intellectual Property

All content on our platform, including but not limited to stories, images, logos, and software, is the property of Tales Buddy or its licensors and is protected by copyright, trademark, and other intellectual property laws.

When you generate a personalized story, you obtain a license to use that specific story for personal, non-commercial purposes. You may not resell, redistribute, or create derivative works for commercial purposes without our express written permission.

7. User Content

By providing information for story personalization (such as names and family details), you grant us permission to use that information solely for the purpose of generating personalized stories. We do not use your personal information for marketing or other purposes without your consent.

8. Service Availability

We strive to maintain service availability but do not guarantee uninterrupted or error-free operation. Key points:

• We may temporarily suspend the service for maintenance, updates, or technical reasons with reasonable notice when possible
• We are not liable for any consequences of service unavailability
• We do not guarantee uptime or continuous availability
• We reserve the right to modify or discontinue features at any time
• We may impose limits on usage to ensure fair access for all users

9. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

Our total liability for any claims arising from the service shall not exceed the amount you paid to us in the 12 months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Tales Buddy, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the service or violation of these Terms.

11. Termination

• We reserve the right to suspend or terminate accounts that violate these Terms
• You may delete your account at any time by contacting us
• Upon termination, your right to access the service immediately ceases
• Some provisions of these Terms will survive termination

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the service shall be subject to the exclusive jurisdiction of the courts in Punjab, India.

13. Changes to Terms

We may modify these Terms at any time by posting the updated version on this page. Continued use of the service after changes constitutes acceptance of the new Terms.

14. Contact Information